Subject: |
2020/21 Families, Children and Learning performance report |
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Date of Meeting: |
CYPS Committee 13th September 2021 |
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Report of: |
Executive Director – Families, Children and Learning |
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Contact Officer: |
Name: |
Carolyn Bristow |
Tel: |
01273 293736 |
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Email: |
Carolyn.bristow@brighton-hove.gov.uk |
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Name: Email:
Ward(s) affected: |
Daryl Perilli Daryl.perilli@brighton-hove.gov.uk
All [If not All, insert affected wards] |
FOR GENERAL RELEASE
1. PURPOSE OF REPORT AND POLICY CONTEXT
1.1 The report sets out a summary of the performance of the Families, Children and Learning (FCL) directorate and provides an overview of business and improvement plans for the year ahead.
2. RECOMMENDATIONS:
2.1 That committee note the current performance of the directorate.
2.2 That the committee note the business and improvement plans for the year ahead.
3. CONTEXT/ BACKGROUND INFORMATION
How we collect and report on performance information in Families, Children & Learning (FCL)
3.1 The FCL Performance and Quality Assurance Framework is part of Brighton and Hove City Council’s Performance Framework.
3.2 Along with other directorates in the Council, FCL manage a set of key performance indicators (KPIs) and directorate, service and team level business plans setting out key actions over the coming year(s).
3.3 The FCL Performance Board meets quarterly and has oversight of a wide set of 41 KPIs, the directorate plan, performance against FOIs and MP / member enquiries, EIA completion, Internal Audit recommendations, a service user / customer feedback report, a SEND performance dashboard, children’s social care performance reports, a schools causing concern report and a quality assurance briefing. Exceptions reports are requested for both good performing areas and areas where there is declining performance. These reports ensure performance is challenged, learning is captured and improvements are made.
3.4 There are links to other Board meetings within the directorate including the SEND Partnership Board, Corporate Parenting Board, Adolescent Board, Education Partnership and Brighton and Hove Safeguarding Children Partnership. These boards all have datasets which enable them to scrutinise the work of FCL within their specialist area. In addition, FCL produce data sets and reports to Health and Wellbeing Board, in regard to children and young people’s mental health and Community Safety Partnership Bard in regard to youth offending.
3.5 Within FCL each branch has its own datasets, at both a management/operational level and a strategic/SLT level. Each SLT review their datasets monthly to ensure delivery to the service plans and wider objectives. The FCL Performance Board oversees these reports strategically.
3.6 Due to the nature of the work of the directorate there is also considerable external oversight and scrutiny of services. A number of services across FCL, including social work, SEND, BHISS, education and substance misuse are required to submit data returns to either the Department for Education (DfE) or the Department of Health (DfH), further detail in 3.9 below. The Ofsted, HMIP and CQC inspection frameworks encompass a number of services within the directorate, with both Social Work and The Youth Offending Service being the focus of specialised inspection of these areas of work (and recently judged to be Outstanding by HMI probation), while the BHISS service and ru-ok are included in Ofsted and CQC inspections.
3.7 Ofsted request copies of service performance management reports as part of their inspection frameworks. In addition to the inspection framework there is an annual conversation with Ofsted, where FCL leaders have to evidence to Ofsted the work and improvements made over the previous year, across social work, education and SEND, as well as showing areas identified for improvement. Alongside this, FCL work with the Local Government Association and invite in Peer Reviews, most recently a Peer Review on Early Help in January 2020, alongside being part of the South East Sector Lead Improvement Programme. Through this programme we are linked to two other local authorities and provide each other with peer challenge.
External requirements of performance reporting
3.8 Ofsted request copies of performance management reports as part of their inspection frameworks. They also use a Children’s Services Analysis Tool (ChAT) to analyse our children’s social care data and performance.
3.9 All Local Authorities are required to submit statutory returns to the Department for Education (DfE). These include:
· The SSDA903 return collects information about children who are looked-after by local authorities during the year ending 31 March; and for those who have recently left care, information as to their whereabouts on their 17th, 18th, 19th, 20th or 21st birthday.
· The children in need census covers all children who are referred to children’s social care services even if no further action is taken. This includes children looked after (CLA), those supported in their families or independently, and children who are the subject of a child protection plan.
· The Adoption and Special Guardianship Leadership Board (ASGLB) data return collects information about children in the adoption process and (prospective) adopters and children in the special guardian process.
· Ofsted annual fostering data collection. Local authority (LA) fostering agencies and independent fostering agencies (IFA) are required to submit data about foster carers, recruitment and capacity of providers.
· The school census collects individual school characteristics and pupil records from all state-funded schools in England, 3 times a year.
· The annual school workforce census is a statutory data collection which collects data on all teaching and support staff in regular employment.
· All Youth Offending Teams submit a quarterly case-level submission to the Youth Justice Board for England and Wales (YJB)
Brighton & Hove City Council requirements of performance reporting
3.10 FCL are key partners in the Council’s performance management framework and follow the requirements on reporting as set out within the framework and above. These include the need to maintain directorate and service business plans, corporate and directorate KPIs and to consider other areas of the framework such as budget management, audit recommendations and workforce data. We cover these topics either in our quarterly performance board meetings or our weekly directorate management team meetings.
Performance summary of 2020/21 and our improvement plans
3.11 Appendix 1 provides a summary of performance for the previous year. Some of our performance measures (timeliness of Strengthening Family Assessments, completion of Education, Health & Care plans and % of schools who are judged good or outstanding by Ofsted for examples) are compared with national performance rates. Some (number of children being home educated and how many of our foster carers are ‘in-house’ for examples) are ones where we monitor the trend and consider what further work or intervention is needed in those areas depending on what the data is telling us.
3.12 The performance of our critical KPIs is steady currently although we are never complacent and strive for improvement in most areas. We also work hard to steady areas that have had a great deal of improvement in recent years, to ensure that good performance is maintained.
3.13 The FCL directorate business plan sets out the vision and direction of travel for the service provision from 2021 to 2024.
3.14 The vision with our directorate plan is that we work as one Families, Children and Learning directorate and with others in the city delivering safe and whole family services, improving outcomes, developing inclusive and accessible provision and developing our staff.
3.15 The business plan details key areas of action for the directorate over the coming years. From improving and maintaining our ‘business as usual’ through to our significant change programmes such as the Early Help review, developing a Disadvantage Strategy for families, develop and implement an Anti-Racist schools strategy, deliver an environmental education programme, expand support in the city for autism children and deliver year one of the agreed SEND Strategy.
3.16 We also have separate and more detailed improvement plans for specific areas of work. One example of this is around our Ofsted improvement action plan, also detailed in a separate paper at this committee meeting.
3.17 We are always looking for new ways in which to record, report and analyse on our performance data. One new area we are exploring is the use of Microsoft Power BI. The FCL Performance Team has started to deliver performance reports using that, which provides users with interactive visualisations and business intelligence capabilities. This can lead to greater understanding of what the data is telling us and more creatively and freedom on how we can share performance data.
Impact of Coronavirus
3.19 The pandemic saw swift and significant changes to how we delivered and measured our service delivery to residents in the city. We also had an increased interest in the detail on some of the work by our partners.
3.20 Since March 2020 we’ve had closer scrutiny and increased frequency of reporting around some of our key social care activity and on school attendance in the city.
3.21 Some of our service performance has been impacted by the pandemic. Both in terms of staff needing to adapt to different ways of working but also the impact of partner agencies doing the same. We have a children & young people recovery and renewal programme which considers the impact of the virus and coordinates actions around that.
4. ANALYSIS & CONSIDERATION OF ANY ALTERNATIVE OPTIONS
4.1 Our Performance and Quality Assurance Framework has been recognised as an area of good practice by Ofsted and LGA Peer Challenge teams. “Regular, comprehensive performance reports enable senior leaders to monitor performance against key performance indicators. This is supported by learning from quality assurance audits, ensuring a focus on practice at monthly performance meetings, corporate parenting panel and the Children, Young People and Skills committee.” Ofsted, July 2018.
“Performance support is excellent, with good systems and staff to support them. We were impressed with the integration of performance staff into senior management discussions and the opportunity to use performance staff to facilitate interrogating data at these meetings. Your performance team has established a system whereby instant performance reports are available at all levels on demand. Your numerous performance reports and the ability to get information live and across levels and issues is excellent. We saw good use of this performance data at all levels of the organisation.” LGA Safeguarding Peer Review September 2016
5. COMMUNITY ENGAGEMENT & CONSULTATION
5.1 The FCL directorate plan covers the significant change programmes and projects either in train or planned for the years ahead. These separate areas of work will be subject to detailed community engagement strategies as required. For example, the plan sets out how the SEND Strategy will be further implemented. During development this was subject to detailed community engagement activities and feedback loops continue to be built into the strategy review arrangements. Another area of work currently in development is the creation of a strategy to support families at risk of disadvantage. This work will include a thorough community engagement plan.
5.2 There are also various ways in which we routinely ensure that service user voice is captured and this is a further way in which communities can influence the strategic and operational work of the directorate. For example, the Corporate Parenting Board has representatives from the Children in Care Council who have access to the Corporate Parenting Board Performance Dashboard and can therefore be part of the discussions on service improvements and to celebrate achievements.
6. CONCLUSION
6.1 It is a requirement to record and report on some of the datasets described here. There are internal and external expectations on that. Ofsted and others have highlighted our best practice in this area.
7. FINANCIAL & OTHER IMPLICATIONS:
Financial Implications:
7.1 There are no direct financial implications arising in this report.
Finance Officer Consulted: Steve Williams Date: 02/08/21
Legal Implications:
7.2 There are no legal implications arising from this report.
Lawyer Consulted: Serena Kynaston Date: 03/08/2021
Equalities Implications:
7.3 Much of the work of the directorate focusses on those most disadvantaged within the city. This involves recording and reporting on data around protected characteristics groups. This data informs both how we deliver our business as usual functions, via Equalities Impact Assessments and our significant change programmes such as implementing the SEND Strategy and any future changes to our school admissions arrangements.
7.4 Sustainability Implications
By having a good grip on performance widely across the work of the directorate, it enables FCL leaders to understand how stable service areas are, both ones delivered by the council and those we commission. This means that issues in service delivery (such as staff capacity) can be identified and rectified at an earlier stage, if it is within our abilities to do so. This helps support sustainable and stable service provision across the city and for the families that need support the most.
SUPPORTING DOCUMENTATION
Appendices:
1. Summary of FCL Corporate and Other Key Performance Indicators 20/21
2. Detailed list of FCL monitored KPIs 20/21
3. Summary of FCL directorate plan 2020/21
4. Definitions of the KPIs given in appendix 1
Appendix 1: Summary of FCL Corporate and Other Key Performance Indicators 20/21
Appendix 2 Detailed list of FCL monitored KPIs 20/21
Detailed separately.
Appendix 3: Summary of FCL directorate plan 2020/21
FCL directorate plan - summary of end of 2020/21 performance |
|
Directorate Plan action |
End of year RAG rating |
Objective 1 Take a whole family approach to support safe and stable lives |
|
Refresh and
implement the whole family |
Green |
Deliver an efficient
and effective social work and |
Green |
Deliver an efficient
and effective social work and |
Green |
Promote the benefits
of being a university city in |
Green |
Objective 2: Improve outcomes for disadvantaged and vulnerable people by promoting independence, resilience and learning |
|
Support families to
enable children with SEND to |
Green |
Support families to
enable Adults with LD to be |
Green |
Work with partners
to meet the needs of |
Amber |
Implement a
co-produced SEND Strategy 2021- |
Green |
Introduce a
programme to reduce the |
Amber |
Develop in
partnership with music and arts |
Red |
Promote outdoor
education and programmes to |
Green |
Ensure that our
services promote outcomes in |
Green |
Through the Move On
project increase the |
Amber |
Objective 3: Provide high quality and inclusive education, SEND and employment support and early years, social care and youth provision |
|
Collaborate with
education institutions and |
Amber |
To deliver SEND
services in line with the SEND |
Green |
Publish and
implement a school organisation |
Amber |
Support the
city’s early years and childcare |
Green |
Establish a Local
Education Board to coordinate |
Amber |
Support continued
improvement in the city’s |
Green |
Support early
intervention programmes in |
Amber |
Protect and improve
special educational needs |
Green |
Maintain services,
including out of school |
Green |
Continue our
extensive services for children in |
Green |
Open two autism
spectrum condition |
Amber |
Maintain services
for LGBTQ young people and |
Green |
Give young people a
stronger voice in future |
Green |
Ensure that
transition services are in place to |
Green |
Deliver the home to
school transport |
Green |
Protect funding and
review youth services |
Green |
Objective 4: Develop and engage with staff and stakeholders to deliver good quality services and change within the directorate and across council services |
|
Develop the quality
and impact of the |
Amber |
Directorates to work
proactively to understand, |
Green |
Directorate to
actively support the corporate aim |
Amber |
Defined
accountability across the directorate to |
Amber |
Directorate delivery
of excellent customer |
Amber |
Ensure each service
in the directorate has an up |
Green |
Ensure compliance
within the directorate with |
Green |
Deliver on a
directorate wide performance and |
Green |
Introduce a workload
agreement to give |
Amber |
Work with schools to
encourage access to |
Amber |
Develop a framework
for Care Leaver |
Amber |
Ensure service users
and stakeholders voice |
Green |
Drive the
Directorate Modernisation Board to |
Green |
Appendix 4: Definitions of the KPIs given in appendix 1
Branch |
Polarity (high is good, low is good or trend) |
Definition |
|
% of early years registered childcare providers are judged to be good or outstanding by Ofsted |
Education & Skills |
High is good |
Includes all registered settings, including childcare on non-domestic premises, on domestic premises and childminders |
% of schools are judged good or outstanding by Ofsted (Corporate - Council) |
Education & Skills |
High is good |
These figures do not
include new schools awaiting their first ever inspection,
independent settings and |
Number of pupils educated at home |
Education & Skills |
Trend |
Elective Home Education (EHE) is where the parent has taken responsibility for the education of their child or children. The LA responsibility is to ensure that there are no children not receiving an education. |
The combined figure for the percentage of young people aged 16 – 17 who are Not in Education, Employment or Training (NEET) and the percentage of those whose NEET status is not known [Quarterly YTD excluding September and October] |
Education & Skills |
Low is good |
The current year to date combined figure for academic age 16 and 17 year olds not in education, employment and training (NEET) and for those whose status is not known. (September and October are excluded from this figure because they are statistically unreliable). |
% of children placed in foster care that are placed in-house |
Safeguarding & Care |
High is good |
The percentage of children who are placed in foster care that are placed with in-house foster carers, excluding kinship carers. Children allocated to the Specialist Community Disability Service as children with a disability fall under the remit of Health, SEN and Disabilities |
Strengthening Family Assessments - % completed in 45 days (Corporate - council) |
Safeguarding & Care |
High is good |
Under the Children Act 1989, local authorities are required to provide services for children in need for the purposes of safeguarding and promoting their welfare. Local authorities undertake assessments of the needs of individual children to determine which services to provide and what action to take. Statutory guidance ‘Working Together to Safeguard Children’ was revised in 2013 giving local authorities more flexibility when assessing children. Previously local authorities carried out an initial assessment within 10 working days and (where needed) a more in-depth core assessment within 35 working days. Local authorities now have the flexibility to carry out a single continuous assessment within 45 working days. |
Number of children in care (Corporate - council) |
Safeguarding & Care |
Low is good |
Under the Children Act 1989, a child is looked after by a local authority if he or she falls into one of the following: is provided with accommodation, for a continuous period of more than 24 hours; is subject to a care order; and is subject to a placement order. |
Number of first time entrants (FTE) to the youth justice system |
Safeguarding & Care |
Low is good |
First time entrants are defined as young people (aged 10 – 17) who receive their first substantive outcome (relating to a reprimand, a final warning with or without an intervention, or a court disposal for those who go directly to court without a reprimand or final warning) |
% of EHC Plans issued within 20 weeks including exceptions (Corporate - council) |
Health SEN & Disability |
High is good |
Education, Health and Care (EHC) plans for children and young people aged up to 25 were introduced on 1 September 2014 as part of the Special Educational Needs and Disability (SEND) provisions in the Children and Families Act 2014. From 1 September 2014, any children or young people who are newly referred to a local authority for assessment are considered under the new EHC plan assessment process. Exceptions are when EHC plan production timescales overlap with school holiday periods, causing delays outside of control within the service. |
% of people with a learning disability in employment (Corporate - city) |
Health SEN & Disability |
High is good |
This performance indicator is a snapshot of people of working age who are in receipt of social care services and have learning disability as their primary support need. These are the people furthest from the labour market (i.e. people with the highest social care needs). |